We are pleased to offer you free shipping on all products, to anywhere in the contiguous U.S (lower 48 states). We want to make your purchase easy, safe and efficient.
The price you see is the price you pay! There are no hidden fees or shipping costs.
For each product, at the top of the information tab, it states "Ships in XX days" this is the number of days it takes, from when the order is received at the warehouse, to when it leaves the warehouse. After leaving the warehouse, it normally takes between 2-9 business days for the product to arrive at your address. We will send you a tracking number to the email address provided at the check-out. Please check your spam folder for any notifications from us. Shipping times vary for each product, and will also depend on how close your address is to the warehouse. For up-to-date and accurate shipping times for any product please send your enquiry to email@example.com
Once you place your order, you will receive an order confirmation email (please also check your spam/junk folder for this). This means that we have received your order in our system and pre-authorized your credit card. Please check all the details on your order confirmation, and notify us immediately of any incorrect details. We cannot be responsible for incorrect fulfillment of an order, if the order details are incorrect.
Please inspect the packaging of your item(s) when they arrive, if you notice any damage you should make note of it when signing for delivery. Please note all damage, defective, and incorrect issues must be reported within 7 days from the date of delivery or we will be unable to replace or otherwise warranty the order. If your item(s) do arrived damaged, please send photos to firstname.lastname@example.org and we will process an insurance claim on your behalf.
If you would like to return your purchase within 14 days of delivery, you will be refunded the purchase price of the product(s), excluding all shipping charges and a 20% re-stocking fee (20% of the purchase price). All product(s) must be returned in their original condition, including the original packaging, manufacturer's containers, documentation, warranty cards, manuals and all accessories. Otherwise this may make your product(s) non-returnable.
Refunds will be issued after the warehouse receives, inspects and process your return. Refunds will only be issued to the original credit card that you use when placing your order and may take up to 72 hours to show on your statement
Products not eligible for refund:
- Any product that has been assembled, installed (including cut or clipped wires), modified or used in any way.
- Any product that is not in resalable condition
- Any product that is not in its original condition, with original packaging, manufacturer's containers, documentation, warranty cards, manuals and all accessories
- We only ship within the 48 contiguous states
- We cannot ship to P.O. Boxes, AFO, APO and FPO addresses
- Shipping times are an estimate only and not guaranteed
- Orders to Wyoming will be charged a 9.00% sales tax at checkout
- If you order multiple items in a single order, each product may be shipped over different shipments from different locations.